Privacy & Cookie Policy

Essato&Co (“we,” “our,” or “us”) describes in this Privacy Policy how we collect, use, disclose, and otherwise process personal information when you visit essatoandco.com, buy our products, join our programs, communicate with us, or otherwise interact with us. “Personal information” includes “personal data” and similar terms under applicable privacy laws.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

• Identifiers and contact information: name, email address, telephone number, account identifier, billing and shipping addresses, IP address, and similar identifiers.
• Account and authentication information: username, encrypted or hashed password credentials maintained by our platform provider, preferences, and account settings.
• Commercial information: products viewed or purchased, order and return details, payment status, purchase history, Collector’s Club activity, and customer-service records.
• Payment information: payment-card and transaction information processed by our payment providers. We generally do not receive complete payment-card numbers.
• Internet and device activity: browser and device type, operating system, pages and features used, links clicked, referring URLs, approximate location derived from IP address, cookie identifiers, and interactions with our website, emails, and advertisements.
• Communications and user-submitted content: messages, survey responses, reviews, social-media interactions, return reasons, and logos or images submitted for personalization.
• Inferences: preferences or interests inferred from purchases and online activity.
• Sensitive personal information: account credentials and payment information as defined by applicable law. We use this information only for permitted operational purposes and do not use it to infer characteristics about you.

2. Sources of Personal Information

• Directly from you, including when you create an account, place an order, contact us, join the Collector’s Club, request a return, complete a survey, submit personalization content, or refer a friend.
• Automatically from your browser or device through cookies, pixels, software development kits, log files, and similar technologies.
• From service providers and business partners, including Shopify, payment processors, Global-e, fulfillment and shipping providers, returns platforms, customer-support tools, analytics providers, and advertising partners.
• From social-media platforms, referral participants, and other third parties, consistent with their permissions and applicable law.

3. How We Use Personal Information

• Provide the website; create and administer accounts; process payments, orders, shipments, returns, refunds, and customer support.
• Operate the Collector’s Club and provide requested benefits.
• Communicate about transactions, accounts, policy changes, security, and support matters.
• Send email or SMS marketing where permitted by law and consistent with your choices.
• Personalize content, measure performance, conduct analytics and research, and improve our products, services, and website.
• Advertise and measure advertising, including interest-based or targeted advertising where permitted and subject to your opt-out rights.
• Protect customers and our business; prevent fraud, misuse, security incidents, and illegal activity; enforce our terms; and establish, exercise, or defend legal claims.
• Comply with legal, tax, accounting, and regulatory obligations; and complete a corporate transaction such as a merger, financing, reorganization, or sale.

4. How We Disclose Personal Information

We may disclose the categories described above to the following categories of recipients for the purposes described in this Policy:

• Vendors and service providers: website hosting and commerce platforms, payment processors, Global-e, fulfillment providers, carriers, returns providers, cloud hosting, fraud prevention, customer support, email and SMS delivery, analytics, and professional advisers.
• Advertising and analytics partners: such as Google Analytics, Microsoft Clarity, Meta, TikTok, and Google Ads, which may receive identifiers and internet or device activity through cookies and similar technologies.
• Business and legal recipients: affiliates, transaction counterparties, courts, regulators, law enforcement, and others where disclosure is required or appropriate to protect rights, safety, and legal interests.
• At your direction: other recipients when you request or consent to a disclosure.

5. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money. Our use of third-party advertising cookies and pixels may, however, be considered a “sale,” “sharing,” or processing for targeted advertising under certain state privacy laws. The categories potentially involved are identifiers, internet or device activity, commercial information, and related inferences. The recipients are advertising and analytics partners. We do not knowingly sell or share the personal information of consumers under 16. We also do not process personal information for targeted advertising, or sell personal information without consent, when we know or should know that the consumer is between 13 and 17, where prohibited by applicable law.

You may opt out through the “Your Privacy Choices” or cookie-preferences link on our website. Where required, we also process recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out for the browser or device sending the signal.

6. Cookies and Similar Technologies

We use cookies and similar technologies as described in our Cookie Policy. You can manage non-essential technologies through our cookie-preferences tool. Browser-level choices may need to be made separately on each browser or device.

7. Marketing Choices, Collector’s Club, and Referrals

Collector’s Club enrollment does not require consent to receive marketing. If you separately opt in, you may unsubscribe from marketing emails using the link in any marketing message and may opt out of SMS messages by replying STOP. We may still send non-marketing messages concerning orders, accounts, security, and program administration.

If you use a referral feature, you represent that you are permitted to provide the recipient’s contact information. We use that information to send the requested referral communication and for related compliance and fraud-prevention purposes; we do not add the recipient to a marketing list unless the recipient separately opts in.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain transaction and tax records, comply with law, resolve disputes, enforce agreements, and protect against fraud and abuse. Retention periods vary based on the type and sensitivity of information, the nature of our relationship, and legal or operational requirements. We delete or deidentify information when it is no longer reasonably necessary, subject to lawful exceptions and backup cycles.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No security measure or transmission method is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live and subject to legal exceptions, you may have the right to request access to or a copy of personal information; correction; deletion; data portability; information about disclosures; and to opt out of sale, sharing, targeted advertising, or certain profiling. You may also have the right to limit certain uses of sensitive personal information, withdraw consent, appeal a denied request, and receive equal service and pricing without unlawful discrimination.

Submit a request by emailing support@essatoandco.com or by using our online privacy-request mechanism. Please describe the right you wish to exercise and provide information reasonably necessary to verify your identity. We will use verification information only for that purpose. You may use an authorized agent where permitted by law; we may request proof of authority and, where appropriate, direct verification from you. You may appeal a denial by replying to our decision or emailing support@essatoandco.com with “Privacy Appeal” in the subject line. If a Maryland appeal is denied, you may submit a complaint to the Maryland Attorney General’s Consumer Protection Division.

You may opt out of sale, sharing, and targeted advertising through the “Your Privacy Choices” link without creating an account. We will honor applicable browser-based opt-out preference signals as described above.

11. California Notice

If the California Consumer Privacy Act, as amended (“CCPA”), applies to us, California residents have the rights described above. During the preceding 12 months, we may have collected the categories listed in Section 1 from the sources in Section 2, used them for the purposes in Section 3, and disclosed them to the recipients in Section 4. We do not sell personal information for money, but the advertising activities described in Section 5 may constitute sale or sharing under the CCPA. We do not use or disclose sensitive personal information for purposes that require a right to limit under the CCPA. We do not discriminate against consumers for exercising CCPA rights.

12. Maryland Notice

If the Maryland Online Data Privacy Act applies to us, Maryland residents may exercise the rights described in Section 10, including rights to confirm processing, access, correct, delete, obtain portability, obtain information about third-party disclosures, and opt out of sale, targeted advertising, and qualifying profiling. Maryland residents may also withdraw consent where processing is based on consent and appeal a denial. The categories of personal data, purposes, categories of third parties, and categories disclosed are described in Sections 1–5.

13. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. We do not knowingly sell or share personal information of consumers under 16. We also do not process personal information for targeted advertising, or sell personal information without consent, when we know or should know that the consumer is between 13 and 17, where prohibited by applicable law. If you believe a child provided personal information to us, contact support@essatoandco.com.

14. International Visitors

If you visit from outside the United States, your information may be processed in the United States and other countries where we or our providers operate. International orders processed by Global-e are also subject to Global-e’s privacy notice presented or linked at checkout. Where applicable law requires additional notices, lawful transfer mechanisms, or rights, those requirements will apply.

15. Changes to This Policy

We may update this Policy from time to time. We will post the revised version with a new “Last updated” date and provide any additional notice required by law. Material changes apply prospectively unless otherwise permitted by law.

16. Contact Us

Essato&Co

8161 Maple Lawn Boulevard, Suite 410, Fulton, Maryland 20759, United States

Email: support@essatoandco.com

Cookie Policy

Effective: August 2026 | Last updated: August 2026

This Cookie Policy explains how Essato&Co uses cookies, pixels, local storage, and similar technologies on essatoandco.com. It supplements our Privacy Policy.

What Are Cookies?

Cookies are small files stored on a browser or device. Similar technologies, including pixels and local storage, can perform related functions. Some technologies are set by us; others are set by third parties whose services appear on the Site.

Categories We Use

• Strictly necessary: support security, fraud prevention, network management, account access, checkout, shopping-cart functions, and privacy choices. These cannot generally be disabled through our preference tool.
• Functional: remember selections and provide enhanced features.
• Analytics and performance: help us understand Site use and performance. Providers may include Google Analytics and Microsoft Clarity.
• Advertising: help deliver and measure advertising and may track activity across sites or services. Providers may include Meta, TikTok, and Google Ads.

Your Choices

You can use our cookie-preferences or “Your Privacy Choices” tool to manage non-essential technologies. Where consent is legally required, we will not activate the relevant non-essential technologies until consent is provided. You may withdraw consent through the same tool. You can also use browser settings to block or delete cookies, although doing so may affect Site functionality.

Where required by applicable U.S. state law, we treat recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for the browser or device sending the signal. See our Privacy Policy for additional rights and instructions.

Cookie Details and Duration

The specific cookies and technologies in use, their providers, purposes, and duration may change as our Site changes. Our cookie-preferences tool provides the current list and available controls.

Changes and Contact

We may update this Policy by posting a revised version with a new “Last updated” date. Questions may be sent to support@essatoandco.com or mailed to Essato&Co, 8161 Maple Lawn Boulevard, Suite 410, Fulton, Maryland 20759, United States.